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Support & Contact

Need help, have a question, or want to work with us? Start here — our team is happy to assist via Discord or email.

🧩 FiveM Resources ⚡ Fast Support 🕒 GMT Hours

📡 Support Status

Checking availability…
Business hours are shown below (GMT).
💬
Discord Support Fastest option for quick help, updates, and support questions.
Open Discord →
✉️
Email Support Best for detailed issues, logs, screenshots, and attachments.
Send Email →

📩 Direct Emails

Use these for direct contact:

Support
General help, bugs, installs
support@infinitydevfivem.com
Careers
Jobs & contractor enquiries
careers@infinitydevfivem.com

✉️ Quick Templates

Open a pre-filled email:

🐛 Bug Report → 🧾 Order / Download Help → 🧰 Commission Request → 🤝 Partnership Inquiry →

🕒 Business Hours (GMT)

When we’re most available:

  • Mon–Wed: Available throughout the day
  • Thu–Fri: 5:00 PM – 9:00 PM
  • Saturday: 3:00 PM – 12:00 AM
  • Sunday: Closed

✅ What We Can Help With

  • Installation and troubleshooting
  • Bug reports and fixes
  • Questions about our FiveM scripts and resources
  • Download / delivery issues after checkout

❌ What We Can’t Help With

  • Custom modifications (unless agreed beforehand)
  • Third-party scripts or unrelated server issues
  • Problems caused by missing dependencies or incorrect setup

🧠 FAQ

Where do I find my downloads? +

After checkout, your download is available instantly. If you didn’t receive it, email support with your order number and the email used at checkout.

What info should I include for support? +

Send the product name, your framework (QB/ESX/Standalone/VMenu), a short description, and any F8/server console errors. Screenshots help a lot.

Do you offer custom work? +

Commissions are handled case-by-case. Use the Commission Request template so we can quote properly.